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Shipping + Delivery

Shipping Options
We have two shipping options available:

1. International Courier - fastest
2. International Air - fast and more cost effective.

Both shipping options are tracked. See the shipping times below:
Shipping Times
Zone Shipping Times
New Zealand 1-2 business days - $5 Flat rate NZ wide
Australia - International Courier 1-2 business days
Australia - International Air 3-5 business days
Pacific - International Courier 4-6 business days
Pacific - International Air 6-10 business days
Asia - International Courier 4-6 business days 
Asia - International Air 5-8 business days 
Shipping Costs
Shipping prices are calculated during the checkout and are based on the weight of your order and your country. You can calculate your shipping before you purchase.
Order Dispatch + Delivery
Note that all the delivery dates and estimates are counted from the time your order leaves our premises. We aim to fulfil your order within 24 hours of receiving your order to ensure the most timely delivery of your purchases, but because we do not control all parts of the delivery chain we are unable to guarantee that your order will always reach you at the estimated time, and thus delivery to some parts of the world, on occasion, may experience slight delays. Deliveries to areas outside major cities may experience delays, as will deliveries during public holidays. 

Deliveries take place between 9am and 4pm Mondays to Fridays. Orders made outside these timeframes will be processed and dispatched the next business day.
Order Tracking
When your order is dispatched you will receive an email with your order tracking information Once you have received your tracking number you can track your order here
Customs and Taxes
Individual countries have various laws for importation of medicines, therefore it is your responsibility to check your country's legislation for any items prohibited by any law, regulation or statute of any country or state to, or through which the items may be shipped.

1850Points will not accept any liability or make compensation payments for loss, damage, delayed delivery or parcels halted by customs. From time to time shipments are held by customs and subject to inspection fees – 1850points.com is not liable for these fees.

If for any reason your International order is not allowed into your country and Customs returns it to us, then once we have received the parcel, we will refund your order - excluding the original shipping fee. The parcel must be back at our premises physically before your refund will be processed. Our Customer Services team will contact you when your order arrives back safely.